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Privacy policy

This Privacy Policy describes our policies and practices regarding collecting, using, and disclosing your information when you access our Service or interact with us through our websites, mobile applications, or other services. It also tells you about your privacy rights and how the law protects you.

By using the Service, you agree to collect and use your information as described in this Privacy Policy. We collect your data to improve and enhance our Service. This Privacy Policy has been drafted independently to ensure clarity and transparency.

Definitions For purposes of this Privacy Policy:

Account means a unique profile created by You to access our Service or specific sections of our Service.

Affiliate means any entity controlled by or under common control with a party. Control means ownership of 50% or more of shares, equity interests, or other securities granting voting rights for director elections or management decisions.Application means the software product offered by the Company. Company, sometimes referred to here in as "the Company," "We," "Us," or "Our," means Zokera.

Cookies are small data files stored on Your computer, mobile phone, or other devices by a website. Cookies help track Your browsing activity and preferences.

A device means any electronic device capable of accessing the Service, including but not limited to computers, mobile phones, and tablets.

Personal Data means any information capable of identifying an individual directly or indirectly. Service means the Zokera Application, Website, or both.

Service Provider means any individual or organization providing service or processing data on behalf of the Company. These include third-party vendors or professionals engaged to support the Service, provide analytics or do operational functions.

Usage Data includes information automatically collected from the Service or its infrastructure, such as session durations, visited pages, and other relevant analytics.Website refers to Zokera, accessible at www.zokera.com.

You means the natural person accessing or using the Service or the business or organization for whom the individual is accessing or using the Service, as applicable.

Collecting and Using Your Data

We collect various types of personal data to improve our Service, ensure security, and enhance user experience. The data we collect includes:

Types of Data Collected

Personal Data

When you register or use our cashback services, we collect:

  • Name (to personalize your account)
  • Email address (for communication and account verification)
  • Mobile number (for security and notifications)
  • UPI ID or Bank Account Details (to send cashback payments)

We do not store or process sensitive financial information beyond what is needed for cashback transfers.

How We Use Your Information

We use your data for the following purposes:

  • To create and manage your account
  • To process cashback payments to your UPI ID or bank account
  • To send important service updates, offers, or promotions
  • To improve our website, app, and user experience
  • To comply with legal and security obligations

How We Share Your Information

We do not sell or rent your personal data. However, we may share it in the following cases:

  • For Legal Compliance: If required by law, we may disclose your data to regulatory authorities.

We ensure all third parties follow strict privacy and security guidelines.

Advertising and Analytics

Our app, Zokera, uses Google Advertising ID (AD_ID) to improve your experience by showing relevant ads, analyzing app performance, and preventing fraud.

How We Use Advertising ID (AD_ID):

  • To show personalized ads based on your interests.
  • To track app performance and improve user experience.
  • To detect and prevent fraud.

Your Control Over Ads:

You can opt out of personalized ads anytime by:

  • Going to Settings > Google > Ads
  • Turning on 'Opt out of Ads Personalization'

Data Retention & Deletion

  • We retain your personal data as long as your account is active or needed for legal/business purposes.
  • You can delete your account at any time by visiting at my account page.
  • Once deleted, all personal data will be permanently removed within 30 days.

Security Measures

We prioritize the security of your information through:

  • SSL encryption for secure data transfers
  • Two-factor authentication (2FA) for login security
  • Strict access controls and regular security audits

However, no system is 100% secure. You are responsible for keeping your login credentials safe.

Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal data.
  • Withdraw consent for marketing communications.

Compliance with Google Play Policies

Our mobile app complies with Google Play's Data Safety Requirements.

  • We clearly disclose all data collection and usage.
  • We do not collect unnecessary personal data.
  • Users can request data deletion anytime.

Changes to This Privacy Policy

We may update this policy from time to time. We will notify you via email or app notifications if significant changes occur.

Tracking Technologies and Cookies

We employ cookies and other tracking techniques for storing user information and tracking user actions on our Service. These tools for monitoring user activities include beacons, tags, and scripts, enabling us to procure data, improve performance, and analyze trends for improvement.

Technologies We Use

1. Cookies or Browser Cookies

When you access our Service, cookies are created and placed on your device. You may set your browser preferences to disable all cookies or to notify you when a cookie is sent. Bear in mind that if you turn off cookies, some features of our Service may not function properly. Without further setting up on the browser used to access our webpage, we assume that our visitors agree to the use of cookies on our webpage.

2. Types of Cookies

Persistent Cookies: These cookies are retained even when a user has closed the browser, used to remember the user's preferences and login details for better results.

3. Session Cookies

These are temporary cookies that erase themselves when a user shuts down or logs out of the web browser. These cookies aid in the site's navigation and user session management.

The Cookies' Role and Functionality

We use Session Cookies and Persistent Cookies for the following purposes:

  • Maintaining site operation and security.
  • Retaining user-selected settings for customization.
  • Monitoring site activity to enhance performance and user experience.
  • Serving personalized content and advertisements.

Use of Your Personal Data

The company collects and uses your Personal Data for the following purposes:

1. To provide and maintain our Service

The company collects and uses your Personal Data for the following purposes to ensure the proper functioning of our Service and to monitor its usage and performance.

2. To manage Your Account

Overseeing your registration and access to various features available to registered users.

3. For Contract Execution and Compliance

Facilitating, fulfilling, and managing contractual agreements for purchases, products, or services made through our platform.

4. To Communicate with You

Engage with you through email, phone calls, SMS, or push notifications on matters of service updates, security alerts, or information about our features and offerings that are deemed necessary.

5. To Provide Promotional Updates

Keep you informed about special offers, news, and events related to our products and services unless you opt out of such communications.

6. To Attend to Your Requests

Answer your question, address the customer support request, or solve other user concerns.

7. Analytics and Service Improvements

Conducting data analysis, identifying usage trends, measuring the effectiveness of marketing campaigns, and improving overall service quality, user experience, and business strategies.

Why This Privacy Policy?

This Privacy Policy is created and published in compliance with the relevant provisions of Indian law, including:

  • Subsection 43A of the Information TechnologyAct of 2000 Offers protection of sensitive personal data or information by adopting reasonable security procedures.
  • Rule 4 of the Sensitive Personal Data or Information (SPI) Rules Enjoins the service provider to reasonably protect process reasonably, and/or disclose sensitive personal data.
  • Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules 2011 Imposes obligations on intermediaries on how to manage users' data and information.

This Privacy Policy outlines, among other things:

1. The Types of Information Collected

We state the classes of information we gather from Users, including personal and sensitive personal data such as financial information, contacts, or other sensitive information.

2. Purpose, Means, and Modes of Usage

This explains the reasons for collecting personal data, the way such data would be utilized, and the platforms or mediums through which such data would be collected and processed.

3. Disclosure of Information

Our policies on how and with whom user information would be shared, such as partners, service providers, or in instances where sharing is mandatory by law, are detailed.

Retention of Your Personal Data

We keep your personal data only for as long as you need to fulfill the purposes for which it was collected, comply with legal obligations, and resolve any disputes. Once the data is no longer needed, it will be securely deleted, anonymized, or destroyed. We periodically review our retention practices to ensure compliance with applicable laws and regulations.

Transfer of Your Personal Data

Your personal data may be processed and stored at the Company's operating offices and in other locations where the parties involved in data processing are situated. Your information could be transferred to and maintained on servers or systems outside your state, province, country, or other governmental jurisdictions. Such countries or regions could have data protection laws different from those found in your jurisdiction. As a result, the level of protection provided to your personal information could be different.

Delete Your Personal Data

You have the right to have your personal data deleted by us, subject to certain conditions and prohibitions. You can get in touch with us to remove personal information about you. We will evaluate your request and, when appropriate, remove your data from our systems. Please note that we may have to retain specific data for legal, accounting, or regulatory reasons or to address disputes. Your data will be kept safe and secure until no longer required in such cases.

Disclosure of Your Personal Data

1. Business Transactions

If the Company is subject to a merger, acquisition, or sale of all or substantially all of its assets or business, We will let you know if your personal information becomes subject to a different Privacy Policy. We will inform you how we will handle your data and rights. We'll take adequate precautions to protect your personal information during such transitions.

2. User Rights

We value our users just like we value their privacy. Here are some of the rights users have:-

  • A user has the right to request access to their personal information. (We never take data that is illegal or irrelevant)
  • A user can ask for corrections to inaccurate or incorrect information. (While signing up, please fill in your information correctly)
  • A user has the right to request deletion of their personal information (We never take personal data from users that they can ask for deletion).

Age Restriction & Children's Privacy

Zokera is designed for everyone to explore and compare product prices with ease. While there are no general age restrictions, our services are not intended for children under 16. We do not knowingly collect personal data from under 16 children. If we learn that such data has been collected without verified parental consent, we will delete it promptly.

We do not offer age-restricted or harmful content, making Zokera a safe, legal, and welcoming space for all users.

1. Law Enforcement and Legal Obligations

Compliance with Law Enforcement Requests : In certain situations, the Company may be legally required to disclose your personal data in response to valid requests from public authorities, such as courts, law enforcement agencies, or government institutions. This disclosure will be made only when necessary to comply with applicable laws and regulations.

1. Other Legal Obligations : The Company may also disclose your personal data in good faith if it is deemed necessary for the following reasons:

2. Legal Compliance : To fulfill legal obligations, such as responding to subpoenas, regulatory inquiries, or court orders.

3. Protection of Company Rights and Assets : To safeguard and defend the Company's rights, intellectual property, and assets from fraud, misuse, or security threats.

4. Prevention of Unlawful Activities : To investigate, detect, or prevent fraud, misconduct, security breaches, or any other potential wrongdoing related to the Service.

5. User and Public Safety : To ensure the safety and security of users, employees, or the general public by preventing potential harm, threats, or illegal activities.

6. Limiting Legal Risks : To protect the Company from legal claims, liabilities, or disputes that may arise.

Contact Information

For any questions or queries regarding our privacy policy, feel free to contact us anytime at contact@zokera.com. We promise to address your inquiries promptly.Contact us for assistance in exercising your rights.