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Privacy policy

This Privacy Policy describes our policies and practices regarding collecting, using, and disclosing your information when you access our Service or interact with us through our websites, mobile applications, or other services. It also tells you about your privacy rights and how the law protects you.

By using the Service, you agree to collect and use your information as described in this Privacy Policy. We collect your data to improve and enhance our Service. This Privacy Policy has been drafted independently to ensure clarity and transparency.

Definitions For purposes of this Privacy Policy:

Account means a unique profile created by You to access our Service or specific sections of our Service.

Affiliate means any entity controlled by or under common control with a party. Control means ownership of 50% or more of shares, equity interests, or other securities granting voting rights for director elections or management decisions.Application means the software product offered by the Company. Company, sometimes referred to here in as "the Company," "We," "Us," or "Our," means Zokera.

Cookies are small data files stored on Your computer, mobile phone, or other devices by a website. Cookies help track Your browsing activity and preferences.

A device means any electronic device capable of accessing the Service, including but not limited to computers, mobile phones, and tablets.

Personal Data means any information capable of identifying an individual directly or indirectly. Service means the Zokera Application, Website, or both.

Service Provider means any individual or organization providing service or processing data on behalf of the Company. These include third-party vendors or professionals engaged to support the Service, provide analytics or do operational functions.

Usage Data includes information automatically collected from the Service or its infrastructure, such as session durations, visited pages, and other relevant analytics.Website refers to Zokera, accessible atWww.zokera.com.

You means the natural person accessing or using the Service or the business or organization for whom the individual is accessing or using the Service, as applicable.

Collecting and Using Your Data

We collect various types of personal data to improve our Service, ensure security, and enhance user experience. The data we collect includes:

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide personal information, including:

  • First Name
  • Last Name
  • Email address
  • Phone number
  • Payment details
  • Billing and shipping details
  • Account credentials

Usage Data

We automatically collect specific data when you access our Service, such as:

  • IP address
  • Browser type and version
  • Pages You visit on our Website or Application
  • Time and date of your visit
  • Device details
  • We use this data to improve our Service and provide a better user experience.

Suppose You access the Service via a mobile device. In that case, we may collect additional details automatically, such as the model of Your mobile device, its unique identifier, the IP address assigned to it, the operating system version, the type of mobile browser You use, and other technical information that helps us enhance the Service.

Furthermore, we may collect information sent by Your browser whenever You access our Website or use our Service with a mobile device. This allows us to improve Your experience and our service on your device.

Information Collected While Using the Application

When you use our application, we may collect specific information, with your prior consent, to enhance functionality and improve your experience.

Types of Data Collected

  • Location Information
  • While having permission, we may obtain and analyze data relating to the vicinity of your area.
  • This information helps improve services, tailor features, and augment interaction in the application.

How We Use This Information

  • To deliver location-based features and personalized content.
  • To improve overall app performance and user experience.
  • Store data on your device or securely upload it to our servers or authorized third-party service providers.

Managing Permissions

You have complete control over your data. You can enable or disable location access at any time by adjusting the settings on your device.

Tracking Technologies and Cookies

We employ cookies and other tracking techniques for storing user information and tracking user actions on our Service. These tools for monitoring user activities include beacons, tags, and scripts, enabling us to procure data, improve performance, and analyze trends for improvement.

Technologies We Use

1. Cookies or Browser Cookies

When you access our Service, cookies are created and placed on your device. You may set your browser preferences to disable all cookies or to notify you when a cookie is sent. Bear in mind that if you turn off cookies, some features of our Service may not function properly. Without further setting up on the browser used to access our webpage, we assume that our visitors agree to the use of cookies on our webpage.

2. Web Beacons

Certain areas of our Service and our electronic mail messages may contain small electronic files, precisely web beacons. Their purpose is to identify and analyze performance.

3. Types of Cookies

Persistent Cookies: These cookies are retained even when a user has closed the browser, used to remember the user's preferences and login details for better results.

4. Session Cookies

These are temporary cookies that erase themselves when a user shuts down or logs out of the web browser. These cookies aid in the site's navigation and user session management.

The Cookies' Role and Functionality

We use Session Cookies and Persistent Cookies for the following purposes:

  • Maintaining site operation and security.
  • Retaining user-selected settings for customization.
  • Monitoring site activity to enhance performance and user experience.
  • Serving personalized content and advertisements.

Use of Your Personal Data

The company collects and uses your Personal Data for the following purposes:

1. To provide and maintain our Service

The company collects and uses your Personal Data for the following purposes to ensure the proper functioning of our Service and to monitor its usage and performance.

2. To manage Your Account

Overseeing your registration and access to various features available to registered users.

3. For Contract Execution and Compliance

Facilitating, fulfilling, and managing contractual agreements for purchases, products, or services made through our platform.

4. To Communicate with You

Engage with you through email, phone calls, SMS, or push notifications on matters of service updates, security alerts, or information about our features and offerings that are deemed necessary.

5. To Provide Promotional Updates

Keep you informed about special offers, news, and events related to our products and services unless you opt out of such communications.

6. To Attend to Your Requests

Answer your question, address the customer support request, or solve other user concerns.

7. Analytics and Service Improvements

Conducting data analysis, identifying usage trends, measuring the effectiveness of marketing campaigns, and improving overall service quality, user experience, and business strategies.

Your personal information may be shared under the following instances:

1. With Service Providers:

Your & personally identifiable information may be shared with third parties who are aiding us in monitoring, analyzing, and improving our Service. Those Service Providers may reach out to You but are bound contractually to restrict the use of Your information solely to providing services to Us. Such services include technical assistance, customer support, and other marketing help.

2. For Business Transfers:

While merging or selling the Company's assets or financing, Your personal information may be disclosed or sold alongside the business. While negotiating these terms, your personal data may be included in due diligence and examined. If this trade takes place, Our end will make it seem the other party will uphold their end and stick to the privacy constraints illustrated within the Privacy Policy.

3. With Affiliates:

Your personal information might be shared broadly with the parent company, subsidiaries, partners of the joint venture, or simply any other organization that is controlled and/or is controlling Us. In these instances, We will instruct those affiliates to ensure that this Privacy Policy document treats Your information.

4. Business Partners:

Your personal information may be provided to our business partners who have been pre-qualified for them to give you unique products, services, or deals. These partners are obligated to keep a strict level of confidentiality and will only utilize Your information to provide the specified services or offers. If the sharing involves marketing, You shall have the right to decline further communications of this sort.

5. Other Users:

While participating in a public forum, comment, or any other interactive feature, Your personal information may become accessible to all platform users. Furthermore, such shared information can be disseminated publicly beyond the platform or service, subject to the type of information and the level of interaction.

6. Your Consent:

Your personal information may be disclosed by Us for other reasons when You have provided Us with the requisite authority to do so. This is inclusive of, but not restricted to, Uaers data for promotional, marketing, or partnership activities which You have accepted the terms and conditions.

Why This Privacy Policy?

This Privacy Policy is created and published in compliance with the relevant provisions of Indian law, including:

  • Subsection 43A of the Information TechnologyAct of 2000 Offers protection of sensitive personal data or information by adopting reasonable security procedures.
  • Rule 4 of the Sensitive Personal Data or Information (SPI) Rules Enjoins the service provider to reasonably protect process reasonably, and/or disclose sensitive personal data.
  • Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules 2011 Imposes obligations on intermediaries on how to manage users' data and information.

This Privacy Policy outlines, among other things:

1. The Types of Information Collected

We state the classes of information we gather from Users, including personal and sensitive personal data such as financial information, contacts, or other sensitive information.

2. Purpose, Means, and Modes of Usage

This explains the reasons for collecting personal data, the way such data would be utilized, and the platforms or mediums through which such data would be collected and processed.

3. Disclosure of Information

Our policies on how and with whom user information would be shared, such as partners, service providers, or in instances where sharing is mandatory by law, are detailed.

Retention of Your Personal Data

We keep your personal data only for as long as you need to fulfill the purposes for which it was collected, comply with legal obligations, and resolve any disputes. Once the data is no longer needed, it will be securely deleted, anonymized, or destroyed. We periodically review our retention practices to ensure compliance with applicable laws and regulations.

Transfer of Your Personal Data

Your personal data may be processed and stored at the Company's operating offices and in other locations where the parties involved in data processing are situated. Your information could be transferred to and maintained on servers or systems outside your state, province, country, or other governmental jurisdictions. Such countries or regions could have data protection laws different from those found in your jurisdiction. As a result, the level of protection provided to your personal information could be different.

Delete Your Personal Data

You have the right to have your personal data deleted by us, subject to certain conditions and prohibitions. You can get in touch with us to remove personal information about you. We will evaluate your request and, when appropriate, remove your data from our systems. Please note that we may have to retain specific data for legal, accounting, or regulatory reasons or to address disputes. Your data will be kept safe and secure until no longer required in such cases.

Disclosure of Your Personal Data

1. Business Transactions

If the Company is subject to a merger, acquisition, or sale of all or substantially all of its assets or business, We will let you know if your personal information becomes subject to a different Privacy Policy. We will inform you how we will handle your data and rights. We'll take adequate precautions to protect your personal information during such transitions.

2. User Rights

We value our users just like we value their privacy. Here are some of the rights users have:-

  • A user has the right to request access to their personal information. (We never take data that is illegal or irrelevant)
  • A user can ask for corrections to inaccurate or incorrect information. (While signing up, please fill in your information correctly)
  • A user has the right to request deletion of their personal information (We never take personal data from users that they can ask for deletion).

Age Restriction

There is no such age restriction. Zokera is a one-for-all website where one can check different prices of individual products hassle-free. Users can access or use this website without any age restriction. We don't have any age-restricted products that may harm people. Thus, we ensure every soul that Zokera is a legal and user-friendly website and app.

1. Law Enforcement and Legal Obligations

Compliance with Law Enforcement Requests : In certain situations, the Company may be legally required to disclose your personal data in response to valid requests from public authorities, such as courts, law enforcement agencies, or government institutions. This disclosure will be made only when necessary to comply with applicable laws and regulations.

1. Other Legal Obligations : The Company may also disclose your personal data in good faith if it is deemed necessary for the following reasons:

2. Legal Compliance : To fulfill legal obligations, such as responding to subpoenas, regulatory inquiries, or court orders.

3. Protection of Company Rights and Assets : To safeguard and defend the Company's rights, intellectual property, and assets from fraud, misuse, or security threats.

4. Prevention of Unlawful Activities : To investigate, detect, or prevent fraud, misconduct, security breaches, or any other potential wrongdoing related to the Service.

5. User and Public Safety : To ensure the safety and security of users, employees, or the general public by preventing potential harm, threats, or illegal activities.

6. Limiting Legal Risks : To protect the Company from legal claims, liabilities, or disputes that may arise.

Contact Information

For any questions or queries regarding our privacy policy, feel free to contact us anytime at contact@zokera.com. We promise to address your inquiries promptly.Contact us for assistance in exercising your rights.