FirstCry is one of the most popular online and offline shopping platforms, specializing in babies' and children's products. Customers can enjoy great deals, cashback, exclusive FirstCry Club bonuses, discounts, sales, and seasonal offers. FirstCry has more than 400 stores around India to help parents and children find the most suitable options for their shopping at the best prices.
First Cry guarantees affordable and quality clothing and accessories for children and babies. Get up to 60% off on the assortment of clothes, footwear, and baby toys from leading brands. First, Cry access the additional bank card and wallet payment discount of 10%, enabling club members to earn exclusive cashback during special sales. Buy 1 Get 1 Free and Combo Deals offer even greater value for money. Whatever the location, whether online or offline shopping, First Cry guarantees the lowest prices with the most popular selection of styles.
1. Visit FirstCry Website/App – Open [www.firstcry.com] in a web browser or use the FirstCry mobile application.
2. Browse & Select Products – Check out our categories, which include baby wear, toys, and other essentials. Choose the desired product.
3. Add to Cart – Select the size, color, and quantity, then click "Add to Cart".
4. Proceed to Checkout – Click the cart icon to view your selected items and cart total.
5. Enter Delivery Details – Add shipping address and contact information.
6. Choose Payment Method – Select from COD, debit and credit card, UPI, or payment through wallet.
7. Apply Coupons and Offers – If offers are available, kindly use codes to save more.
8. Place Your Order – Verify the information set and click on the "Place Order" button.
9. Tracking Your Order – Receive notifications through SMS or you can check in the “My Orders” section.
1. Extensive Product Range: FirstCry has many baby and kids' necessities, from clothing to toys, diapers, feeding equipment, etc.
2. Footwear: Comfortable shoes, sandals, and sneakers for all ages.
3. Diapers & Baby Care: Diapers, wipes, lotions, and grooming products.
4️. Toys & Games: Educational toys, soft toys, puzzles, and activity sets.
5️. Feeding & Nursing: Breast pumps, bottles, and food items.
6️. Gear & Travel: Includes car seats, strollers, and baby carriers.
7️. Nursery & Furniture: Including cribs, bedding, decor, and storage options.
8️. School supplies: Books, stationery, bags, and lunch boxes.
9. Moms & Maternity: Includes maternity clothing, nursing aids, and other wellness items.
10. Birthday & Party Supplies: Party essentials, decorations, and return gifts.
1. Big Bang Sale: All items for babies and kids are on big discount during Sale.
2. Super Saver Sale: Best savings on diapers, clothing, and accessories during the Sale.
3. Clearance Sale: Some items are on Sale for up to 80% off.
4. End of Season Sale: Fashion and footwear are those reduced in the Sale.
5. Birthday Bash Sale: On the Sale, party gifts and supplies are on best offers.
6. Mega savings: toys, games, and educational kits on Mega Toy Carnival.
7. New Year Sale: Festive deals to start the year with savings.
8. Monsoon Sale: Baby care and waterproof products at affordable prices.
9. Winter Wonderland Sale: Special discounts on winter garments and accessories.
10. Diaper Deals Week: During offers are limited to the best-branded bulk diapers.
Sign Up for FirstCry Club: Special discounts, early sales access, and cashback for members.
Shop During Sales: Big Bang Sale, Super Saver Sale, and End of Season Sale.
Claim New User Deals: Shoppers making their first order will receive special offers on their first order.
Use Coupons And Promo Codes From FirstCry: You can check the FirstCry site or app for existing promo codes.
Wallet & Bank Offers: Using select bank cards, UPI, and wallets like Paytm allows you to receive cashback or discounted rates.
Shopping Through Zokera: Users can shop at FirstCry via Zokera and receive fantastic Cashbacks and discounts.
Buy Packs: Purchase value packs for maximum savings on diapers, wipes, and other baby care products.
Refer And Earn: Earn FirstCry credits when friends you invite to place orders.
Check Offers On Free Shipping: Order over the amount to qualify for free delivery.
Follow FirstCry On Social Media: Get updates on flash sales and special offers through giveaways.
Check Price Comparisons: These can be used for price drops and other limited-time offers.
ICICI Bank: Flat 5% Off on purchases above ₹3,000.
Kotak Bank: 5% Cashback (up to ₹500).
IDFC FIRST Bank Offer: Enjoy a flat 35% discount up to( ₹1,500).
AU Bank: 5% Discount on all card transactions.
Federal Bank: Up to ₹500 Off on ₹3,000+ orders.
Axis Bank Offer: 20% discount on a minimum purchase up to (₹1,000).
DBS Bank: Flat 30% Off with DBS Bank Card.
Bandhan Bank Mastercard Offer: enjoy a 35% discount up to (₹1,500).
Paytm: 5% Cashback (up to ₹100).
Bhim UPI: Flat ₹350 Off on ₹1,400+ purchases.
Shipping Policy
First Cry ships to most locations in India, including metros, smaller towns and even remote locations. International shipping is available for select countries.
Shipping Charges
Free shipping is offered on orders above a specific value, usually ₹499.
For orders below this, shipping charges apply, and the value typically ranges from ₹50 to ₹100.
Return Policy
Most products eligible for return can be returned within 7 to 15 days of delivery, depending on the product category.
Items must be unused, and in original condition with tags and original packaging.
Toys, personal care items, and consumables such as diapers and food are non-returnable in most cases.
Returns are accepted for faulty or damaged products as long as the product is reported within 24 hours.
Refund Policy
Refund is initiated after verifying the return request, and processing it usually takes 3-7 business days of receiving the returned item.
Refunds are credited back via the original payment method, a credit card, debit card, wallet or bank account.
Exchange Policy
First Cry permits exchanges in cases of wrong size or defective products. Exchanges can be made 7 to 15 days after the purchase date, similar to the return policy.
Customer Support:
Phone Number (Toll-Free): 0135 350 1300
Email: For Customer Support: support@firstcry.com
Social Media:
FirstCry offers terrific round-the-year contests where one can participate and earn exciting rewards. You can win FirstCry's brand products, discount vouchers, and gift cards. To partake in these contests, simply abide by the instructions, which often include sharing personal stories, responding to basic queries, or even becoming more artistic by uploading videos and pictures. All winners get their prizes automatically deposited in their accounts, while the amount credited depends on the creativity or participation of the winner. Visit the website and check FirstCry's social accounts for the latest contests!
1. Special Offers: Get exclusive discounts on select products across categories.
2. Priority Sales Notification: Get notified first for flash sales, new arrivals, and other promotions.
3. Point Activity: Earn points for every purchase and utilize the points towards discounts in later orders.
4. Special Offers for Birthdays: Receive offers of your choice during the month of your birth.
5. Dedicated Support: Get more helpful customer support attention when needed.
FirstCry is an online store that delivers everything related to baby care and clothing across India. It is known as India's largest online retailer of children and infant products, including feeders and furniture.
People from almost every region of India, even the most rural areas, use FirstCry's services. You can always check if the app or website delivers in your area by entering your pin code.
Yes, you can use a credit card to pay in EMI on select items on FirstCry's online store.
Yes gift cards can be used through the website or app, so you can pay using FirstCry gift cards. The card balance can be used during payment.
Yes, once your order is shipped, you will receive a tracking link via email or SMS, and you can track your order status on the FirstCry website or app.
Yes, some locations and products offered by FirstCry are available for express delivery. This service may come at an additional cost.
Once the return is verified, the refund is usually within 3 to 7 business days. Funds are transferred back to the method used for payment.
It is a loyalty program where members get discounts, early sales access, birthday offers, and reward points for every purchase.
To join, create a free account and choose membership through FirstCry's site or app.
Yes. FirstCry offers regular discounts, flash sales and seasonal offers. Check on the website, app or newsletter to see these offers.
